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Contractors

Internal Call Prep

Ryan Frank, Upright Build Co.

High-end remodeling & home additions · Bend + Redmond, OR

Contact ryan@uprightbuilder.com · (541) 280-3983 Call 20 min Report he has Bend + Redmond corridor Prepared Aug 10, 2026

The one line

Central Oregon is a premium, low-volume, Meta-first remodeling market. The money is there (~$532K median home), demand is thin but high-value, and his Google profile is a perfect 5.0 but has only 12 reviews while competitors run 30 to 134. Open on that review gap (great rating, not enough of them), then use the real competitor data to prove the market pays out. His one paper risk, needing a $15K+ ticket to be profitable, he clears easily doing high-end remodels. A winnable market, and he's got the best rating in it.

01 · What his report says

Aligned the moment he opens it

Grade

Workable 49

Cost / booked estimate

$83–157

Meta CPM

$40.37

Median home value

$532K

MetricValueRead
DemandTHINLow total search volume across both cities. Aim, not volume.
CompetitionLOW-MIDAt least 10 local companies on Meta (verified floor) + Neil Kelly confirmed. Young field: longest visible run ~7 months, no entrenched player. See the ads section.
AffluencePremiumMedian HHI $80,426 · 34,181 owner-occupied homes · spend-power 89/100 (his strength).
Note for you, not him: the remodeling CPM baseline ($38) is our least-calibrated vertical. Don't over-anchor him on the exact $83–157. Speak to it as a range, not a quote.

Bend vs. Redmond, so you can speak to both

 BendRedmondCorridor (his report)
Grade484949
Meta CPM$41.49$36.76$40.37
Cost per booked estimate$86–162$76–143$83–157
Median HHI$82,671$72,798$80,426
Median home value$576,900$379,600$532,033
Owner-occupied homes25,8148,36734,181

Redmond is a smaller, cheaper-to-reach, more affordable version of Bend. Neither city has enough volume alone, which is exactly why you run them together. Bend is the premium anchor, Redmond adds cheaper incremental reach.

02 · GMB head-to-head

Best rating, thinnest volume

Ryan has a Google Business Profile rated a perfect 5.0, the best in the field, but only 12 reviews. In a market where the leaders run 30 to 134, thin volume is burying an excellent profile. Here's where he sits:

#CompetitorRatingReviews
1Sierra James Construction4.9★134
2Neil Kelly Bend4.6★91
3Powers Bath and Remodel4.9★73
4Adair Homes (Redmond)4.7★71
5K2 Design Remodel5.0★46
6Bourland's Building5.0★35
7Ewing Building & Design5.0★35
8Byers Built Construction4.9★33
9MANUP Construction5.0★32
10Branch Brothers Construction5.0★31
Upright Build Co.5.0★12

Where he needs to improve to win, in priority order:

  1. Drive review volume, 12 toward 30 to 50. This is the single biggest lever. That range puts him mid-pack (past half this list), and the market tops out at 134, so leadership is genuinely winnable, not a 500-review mountain.
  2. Lean on the 5.0. His rating already beats Sierra James (4.9) and Neil Kelly (4.6). He has the hard part. Volume is the easy part. Frame it as "you've earned the reputation, now let's make Google show it."
  3. Categories + service pages matching demand: general contractor, kitchen remodeler, bathroom remodeler. His site already has kitchen/bath/additions pages.
  4. Photos of his high-end work. Craftsmanship is his differentiator. The profile should show it.
Why it matters for ads: ads send people looking, and the first thing many do is check Google. His 5.0 makes a great impression, but only 12 reviews reads as small next to competitors at 30-plus. More reviews turn a good profile into the obvious choice, and every ad dollar works harder.

03 · Demand, focus vs. expand

Which services, which cities

Real search volumes and Google click costs, which is exactly why Meta is the smarter channel here.

Service intentSearches/moGoogle CPCRead
"general contractor(s)" (+ near me)90 + 70~$0Broad top-of-funnel intent
Bathroom remodel (+ contractors)50 + 50$25.28Real, high-value commercial intent
Kitchen remodel (+ contractor/near me)40 + 40 + 30$24.98Real, high-value commercial intent
Remodeling contractors near me40$21.84Warm
Custom home builder30$8.60Lower intent/value here

04 · Competitor ads

See the ads running right now

Verified floor, checked 8/11: at least 10 local companies are running remodeling / GC / builder ads across Bend + Redmond right now, plus 5 adjacent trades. Counts are minimums (Meta hides some ads from automated scans, so the true numbers can only be higher). Every link opens that company's real live ads.

AdvertiserAds (at least)RunningFocusLive ads
King James Construction1221dConstruction · RedmondView live ads →
Kitchen Tune-Up Bend Redmond2207dKitchen & bath · franchiseView live ads →
Total Home Solutions5116dFull remodeling · BendView live ads →
Bath Tune-Up Bend Redmond370dBathrooms · franchiseView live ads →
Solaire Homebuilders529dCustom homes · BendView live ads →
Tenax Development328dGeneral contractor · BendView live ads →
Encore Bath And Remodel84dBath remodel · BendView live ads →
Powell Butte Custom Homes19dCustom homes · localView live ads →
Surebuild Contractors15dGC · Central OregonView live ads →
andrewbuildingbend1newBuilder · Bend (IG)View live ads →

Adjacent trades also live: Sir Paints A Lot (16 ads, 95d), Webfoot Home Improvements (4), One Day Doors & Closets (2), Magic Drywall (2), Muddy River Design (1).

Not visible to the scan. Check live on the call (one click):

CompanyStatusCheck
Neil KellyCONFIRMED running Meta ads (verified by eye 8/11; hidden from automated scans)Page ads → · Name search →
Sierra James ConstructionUnknown, scan-blindPage ads →
Powers Bath and RemodelUnknown, scan-blindPage ads →
Adair Homes (regional)Unknown, scan-blindPage ads →
K2 Design RemodelUnknown, scan-blindPage ads →
Montgomery BuildersUnknown, scan-blindPage ads →
On his report's "12 advertisers": the engine's count lands in the right ballpark (floor is 10 core + 5 adjacent), but its underlying name list had junk in it. If Ryan zooms the report map and sees an odd name, the honest line: "the count is delivery-based; here's the verified local list," then open this table's links.

05 · On the locks

What to say when he clicks each one

He'll ask about the blurred sections. This is what's real hard-data vs. what you deliver as live analysis, so you're never caught flat.

REAL hard data you can show LIVE your analysis off real inputs
Locked sectionBasisWhat to say
1. Ads running in the corridorREAL10+ verified local advertisers + Neil Kelly confirmed. "At least ten local companies are running Meta ads here right now, and no one's locked it up. Let me show you exactly who." Then open the table's links live.
2. Over/under spend modelLIVECPM $40, CPB $83–157. No exact curve. "At about $40 to reach 1,000 buyers and about $130 to book an estimate, here's what your budget buys. What are you spending now?"
3. How far ahead #1 isREALNo entrenched player visible. Longest local run ~221d (King James, single ad); most of the field is under 4 months. "Nobody here has years of compounding ad history yet. The window's open, which is exactly why now is the time to move."
4. Where your next million isLIVEJudgment from the keyword mix. "Data says lead with kitchen and bath, and run Bend and Redmond together before you grow deep. Either city alone is too thin to carry the spend."
5. What Meta rewards hereLIVELive Ad Library read. "The account running 30 ads is testing hardest. Let me show you the angles Meta keeps serving so you stop guessing at creative."
6. What it takes to winLIVEThis is the engagement. "Premium kitchen/bath offer, a lander that converts, the GMB foundation, and Meta across the corridor. That's the plan, and it's what we'd build together."
Rule: never imply these are finished PDFs waiting to be revealed. They're a live walkthrough of HIS market. Sections 1 and 3 are your proof. 2/4/5/6 are you consulting off real inputs. Drive the screen-share and it lands.

06 · Questions to ask him

Fills the gaps the report can't

  1. "What are you doing for marketing right now?" Light on reviews (12), so likely referral-driven. Ask if he's actively collecting reviews.
  2. "What's a typical project ticket for you?" Confirm $15K+. Profitability hinges on it, and high-end remodels clear it easily. Defuses the one risk flag.
  3. "What's your monthly number for marketing?" Sets up the over/under spend conversation.
  4. "More kitchen/bath, or bigger additions and full-home?" Steers focus vs. depth.
  5. "How split is your work between Bend and Redmond?" Confirms the corridor footprint that makes the volume work.

07 · The close

Locked section 6, said out loud

"Central Oregon's a real market for you, but you're the only one here not in the game. First we make you findable, then we put your work in front of affluent homeowners across Bend and Redmond, lead with the kitchen and bath jobs the data says are in demand, and use additions as the upsell. One contractor per market. If that's the direction you want, this call is where we map it."